POSITION SUMMARY
The Quality Specialist is responsible for implementing and maintaining a vision and plan for providing quality clinical outcomes in collaboration with the leadership teams and other employees. Will participate in quality improvement initiatives impacting core clinical measures and other federally reported quality metrics. Accountable for quality improvement, quality abstraction and performance improvement initiatives for performance improvement. Coordinates quality improvement efforts and initiatives in cooperation with federal, state, and insurance requirements. Assists in customer service activities and supervision for system wide quality resource and customer service activities.
ACCOUNTABILITIES
*All duties listed below are essential unless noted otherwise*
1. In collaboration with the Quality Leads, serves as project manager for clinical quality system performance improvement.
2. Performs chart review, data abstraction and trending of clinical outcomes to aid in facilitation of clinical quality improvement strategies throughout the system.
3. Works with the Quality Leads, to establish short- and longer-term operating goals and objectives in accordance with the system’s overall strategic plans and clinical programs.
4. Assists in development, recommendations and implementation of clinical system policies and procedures, which are in accordance with system goals and objectives. Enforces system policies and procedures regarding Quality Resources and Customer Experience.
5. Performs other job duties as assigned.
1. In collaboration with the Quality Leads, serves as project manager for clinical quality system performance improvement.
2. Performs chart review, data abstraction and trending of clinical outcomes to aid in facilitation of clinical quality improvement strategies throughout the system.
3. Works with the Quality Leads, to establish short- and longer-term operating goals and objectives in accordance with the system’s overall strategic plans and clinical programs.
4. Assists in development, recommendations and implementation of clinical system policies and procedures, which are in accordance with system goals and objectives. Enforces system policies and procedures regarding Quality Resources and Customer Experience.
5. Performs other job duties as assigned.
REQUIRED QUALIFICATIONS
Education: Associates degree or equivalent experience.
Skills: Quality improvement and overall quality concepts. Including, but not limited to, HRSA regulations and expectations, CMS, VBP, Press Ganey, Vizient and other federal, state, and local reporting registries and agencies. Must have a strong knowledge governmental quality indicators. Must be able to understand directions, communicate, and respond to inquiries; requires effective people skills. Must be able to perform primary research including ability to input and retrieve information from the Internet and hospital computer systems, work with Microsoft Word, Work, Outlook, and Excel, manuals, government documents, library, and textbooks, and operate telephone and pager. Must have ability to think in terms of systems and lead systems, to understand the variability of work in planning and problem solving, and to understand and
demonstrate quality improvement tools. Must have ability to deal effectively with a changing environment and be open to innovative ideas. Must have ability to understand people and why they behave as they do. Must have excellent human resource relations and oral/written communication skills. Must show ability to lead teams, manage conflict, build consensus, and negotiate effectively.
Skills: Quality improvement and overall quality concepts. Including, but not limited to, HRSA regulations and expectations, CMS, VBP, Press Ganey, Vizient and other federal, state, and local reporting registries and agencies. Must have a strong knowledge governmental quality indicators. Must be able to understand directions, communicate, and respond to inquiries; requires effective people skills. Must be able to perform primary research including ability to input and retrieve information from the Internet and hospital computer systems, work with Microsoft Word, Work, Outlook, and Excel, manuals, government documents, library, and textbooks, and operate telephone and pager. Must have ability to think in terms of systems and lead systems, to understand the variability of work in planning and problem solving, and to understand and
demonstrate quality improvement tools. Must have ability to deal effectively with a changing environment and be open to innovative ideas. Must have ability to understand people and why they behave as they do. Must have excellent human resource relations and oral/written communication skills. Must show ability to lead teams, manage conflict, build consensus, and negotiate effectively.
Years of Experience: Minimum 2 years acute care quality management.
License: N/A
Certification: N/A
Certification: N/A
PREFERRED QUALIFICATIONS
Education: Bachelor’s degree in healthcare related field.
Skills: N/A
Years of Experience: N/A
License: N/A
Certification: N/A
Skills: N/A
Years of Experience: N/A
License: N/A
Certification: N/A
WORKING CONDITIONS
Personal Protective Equipment: N/A
Physical Demands: N/A
Physical Demands: N/A
The above list of accountabilities is intended to describe the general nature and level of work performed by the positions; it should not be considered exhaustive. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or other status protected by applicable law.
Insight is an Equal Opportunity Employer/Drug-Free Workplace
